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Karan Arora filed complaint against Agoda on Oct 26, 2021
I booked a hotel on **th September through agoda, it was mentioned clearly that Cancellation is free prior to your arrival date which was *st October. On the **th September I cancelled the booking and booked another hotel through agoda again.
Agoda said in ** days Maximum I will get my refund, I haven’t received any refund yet my bank says the payment is still stuck with merchant, and when I am calling Agoda they say wait for a while. I have emailed agoda several times but no solution. I am really disappointed with the service and I can’t trust agoda anymore. Booking ID ********
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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