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Goibibio and GoAIR - Refund not processed

Asmita Gupta filed complaint against Goibibio and GoAIR on Sep 9, 2020

Ticket ********; Booking ID - GOMUPKG*D**A********

The trip was partially cancelled (BOM-DEL) due to schedule change by the Airline by directly contacting the Airline.

The refund was initiated by GoAir on August *th, **** but Goibibo is yet to process the refund as on September *th, ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibio and GoAIR

9

Total Complaints

5

Total Resolved

55.56%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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