File a Complaint against Goibibio and GoAIR
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibio and GoAIR?
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4. Get refund / replacement / damages from Goibibio and GoAIR
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a. Contact the customer support of Goibibio and GoAIR first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibio and GoAIR - Flight Cancellation not refunded Open
Dear Sir/Madam, I had booked a return ticket from Bombay to Male (*th July) and return Male to Bombay (**th July) from Goibibo. The onward ticket was of Vistara and the return was for GoFirst. Booking ID GOFLIMTAND**ECA********* On **th June,...
Dec 20, 2022 by Sarang Karhade
Goibibio and GoAIR - Refund not recived from goibibo Closed
I called goibibio customer care but he is not responding. Pnr Z*V*QE Complain no ibm*********...
Dec 19, 2020 by Ashok kumar
Goibibio and GoAIR - Refund Open
Goair has refunded the amount due to flight cancellation but goibibo is not refunding. PNR - WB9R3Q...
Nov 22, 2020 by Souvik Bit
Goibibio and GoAIR - Refund is not received yet Closed
Hi, I had booked a ticket from Bangalore to Varanasi & made changes to the ticket through GoAir airline, due to certain circumstances the Airline has cancelled the flight & i asked them to refund the amount as it was cancelled by Airline itself...
Oct 29, 2020 by Pragati Gupta
Goibibio and GoAIR - Refund not received Closed
Yet not received refund as discussed with air india airlines company proceed the refund amount in goibibo account to receive the refund pending from your end...
Oct 14, 2020 by Mahesh Biliangadi
Goibibio and GoAIR - Refund of my cancelled flight Open
I booked my flight from Bangalore to Patna on *st May **** and from Patna to Bangalore on *th May ****. The flight got cancelled due to lockdown and it was said that my PNR is saved but now I would like to change the passenger name in that and ...
Oct 01, 2020 by Minakshi Mehra
Goibibio and GoAIR - Refund not processed Closed
Ticket ********; Booking ID - GOMUPKG*D**A******** The trip was partially cancelled (BOM-DEL) due to schedule change by the Airline by directly contacting the Airline. The refund was initiated by GoAir on August *th, **** but Goibibo is ...
Sep 09, 2020 by Asmita Gupta
Goibibio and GoAIR - Refund not given Open
My brother have book the airline ticket from goa to mumbai for *th June however the flight got cancelled by the airline. Still now we have not got the refund. We are trying to call the airline and goibibo but there is no response. I want the re...
Jun 11, 2020 by Rina Bist
Goibibio and GoAIR - Not get refund Closed
I was booked flight ticket through Goibibo in GoAir on *th April **** for **th April ****. As per dgca guidelines i'm eligible for full refund and same guidelines was mentioned on GoAir and Goibibo website. But till now i didn't got refund. As ...
Jun 03, 2020 by Priyadarshi Tripurari
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