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K. Sai Ruthwik filed complaint against Swiggy on Dec 19, 2022
I paid for an order valued ₹*** via upi. The app showed "payment failed" but amount got deducted. So I tried again and same thing happened again. Amount got deducted twice. Then again I put the payment mode to "Pay on delivery" and paid cash on recieving the order. So technically I paid *x the amount of the order. This happened on *nd Dec ****. After raising millions of requests and constanly following up, I got ₹*** on **th Dec., but I should ₹*** more. The customer service is really awful. They hace wasted lot of time of mine. I have to constantly follow up and tell the same story from start each time.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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