air asia airlines - Refund not issued
Abhishek Sharma filed complaint against air asia airlines on Sep 22, 2022
I have booked the flight tickets for me and my wife from Osaka to Bangkok on **th June **** through air asia. After * months on *th September **** my flight was cancelled by the airline. Now with just * month remaining in my trip all other flights were very expensive and thus I requested refund from the airline. however, i have not yet received my refund and my money got stuck with the arilines for ho long I dont know. Flight cancellation during COVID-** can be justified but now it is not justified to sudenly cancel the flight and hold the money for a very long time.
Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Arun Alex on Jul 25, 2023
air asia airlines – Lack of Timely Reminders Regarding Flight InformationClosed
I hope this email finds you well. I am writing to bring to your attention a matter of concern regarding the lack of timely reminders provided by your airline regarding important flight information. On November **...
Jincy Kurian on May 12, 2023
air asia airlines – Boarding denied by Air AsiaClosed
Boarding denied due to the absence of transit at Australia and this happened because there is no customer care service for Air Asia and only having a robotic system. So it is impossible to clarify doubts regarding...
RAJEEV PAREEK on May 5, 2021
air asia airlines – Refund of credit account balance deductedClosed
Pnr QYIHMR BIG MEMBER ID ********** PNR D*UDTE BIG MEMBER ID ********** TOTAL AMOUNT OF CREDIT ACCOUNT IS ****/- BUT REFUND AMONT IS ABOUT ****/- Inform to air Asia but no response. Flights cancelled by air asia
Smriti sharma on Apr 24, 2021
air asia airlines – Call didn t responding Closed
I have been calling customer care of Air Asia since from last week as I need to update my contact details and I have been flying on *th and for some reason I lost my phone now I’m not getting any update from them
Amit Sharma on Apr 5, 2021
air asia airlines – Cancellation FeeClosed
Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: Hi, I booked * tickets on **th March for me and my family Bangalore to Delhi via...