File a Complaint against air asia airlines
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
air asia airlines - Unused Flight Ticket Open
Hi, I booked a flight ticket from Bangalore to Delhi with Air Asia (via Goibibo website). But I was not able to travel on that date due to personal emergency. So I would like to request a refund from airlines...
Dec 29, 2022 by Shankar Manickam
air asia airlines - Airline left passenger after Boarding pass issued Open
My wife and Son was to travel from Delhi to Guwahati by Air Asia Flight No I* *** on **th Nov **** which was to depart at **.** hrs. Accordingly they have reached Airport well in time and checked in, took boarding pass at Air Asia Counter and l...
Dec 01, 2022 by Jatin Kumar Borah ( Jatin )
air asia airlines - Refund not issued Open
I have booked the flight tickets for me and my wife from Osaka to Bangkok on **th June **** through air asia. After * months on *th September **** my flight was cancelled by the airline. Now with just * month remaining in my trip all other flig...
Sep 22, 2022 by Abhishek Sharma
air asia airlines - Job offer for ground staff executive at Kochi international airport Open
I have received a call from unknown person that I am shortlisted for interview for position in Air Asia, and then ask me to have the certain documents like Degree, Work experience, Resume, etc. After then they share me detail on my mail id. ...
Jun 05, 2022 by Chandana shaji
air asia airlines - Please refund my money Open
Due to lockdown by government flight got cancelled from your side so please refund my amount as soon as possible i am in need of money or otherwise i will go to any end for refunding of my money so please refund it ASAP. Here my PNR NO A*JQUW N...
Jun 12, 2021 by amin mulla
air asia airlines - Flight cancelled by airline and yet refund not received Open
I have booked Air Asia flight through Make My Trip on *rd May, **** and the same has been cancelled by Airline itself on ** April and I have requested for refund on the same day but till date I have not received any refund amount. PNR: D*LYJE ...
May 12, 2021 by Mudit Agrawal
air asia airlines - Refund of credit account balance deducted Closed
Pnr QYIHMR BIG MEMBER ID ********** PNR D*UDTE BIG MEMBER ID ********** TOTAL AMOUNT OF CREDIT ACCOUNT IS ****/- BUT REFUND AMONT IS ABOUT ****/- Inform to air Asia but no response. Flights cancelled by air asia...
May 05, 2021 by RAJEEV PAREEK
air asia airlines - Call didn t responding Closed
I have been calling customer care of Air Asia since from last week as I need to update my contact details and I have been flying on *th and for some reason I lost my phone now I’m not getting any update from them ...
Apr 24, 2021 by Smriti sharma
* flight bookings were done in the month of April ****. For which initially credit amount was done in Air Asia. Then Air Asia refunded the amount to Paytm in January and from then Paytm is continuously giving me reasons that the amount transact...
Apr 21, 2021 by Avneet Singh Monga
air asia airlines - Cancellation Fee Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: Hi, I booked * tickets on **th March for me and my family Bangalore to Delhi via Hyderabad travel date **st M...
Apr 05, 2021 by Amit Sharma
air asia airlines - Refund not Received from Air Asia Closed
I used the credit from my big memeber account to book a flight. Booking number : R*BW*E. The flight was on ** jan ****- bangalore to Indore. The flight was cancelled by airasia. They called me as they wanted to give me Refund in my bank acco...
Feb 27, 2021 by Aakriti Roy
air asia airlines - Refund Open
I have made the bookings from Mumbai to Kochi from Go Air and return from Air Asia. Due to Covid -** Go Air was not operational and also as mentioned by our honorable PM to stay home i was at home. As per the attached Go Air has processed t...
Nov 14, 2020 by Karanjeet Singh Bedi
air asia airlines - Unlawful deduction of cancellation charges Closed
I had booked to travel with Air Asia on **-Aug-**** from DEL to HYD by I*-*** on AMAZON (which books thorough Cleartrip). My PNR is HZ*WYS. The Cleartrip booking ID is ************. On *-Aug-****, I received a message from the Airlines that fli...
Oct 07, 2020 by Jagmohan Lal Arora
air asia airlines - Air Asia worst customer service provider Open
I have booked a ticket (Goibibo) from Guwahati to Bangalore on **st of March. Due to corona virus outbreak I had to cancel my ticket which was a genuine reason. After that I have requested for refund after * months they provided CREDIT SHELL RE...
Sep 07, 2020 by Ritwika Roy
air asia airlines - Non refund of cancelled air ticket pnr no Open
I HAD BOOKED AIR TICKET FROM BANGALORE TO CHANDIGARH THROUGH CLEAR TRIP WEBSITE. TRIP ID NO **********. AIR TICKET PNR Z*H*PJ. JOURNEY DATE WAS ** MAR ****. DUE TO CANCELLATION OF DOMESTIC FLIGHTS I HAD TO CANCEL TRIP AND I DID IT THROUGH CLEA...
Aug 17, 2020 by SANTHOSH CH
air asia airlines - Refund not get Open
We booked a flight from Delhi to Bangalore with Air Asia date *th June **** with the Pnr S*VUXH , Airlines cancelled that flight and till today we did not get any refund money from airlines. ...
Jul 03, 2020 by Amit
air asia airlines - Refund from Air Asia Closed
Respected Sit , I would like to discuss refund regarding my cancelled flight on June * ****. I was scheduled for the Airline Air Asia Flight # I**** Kolkata (CCU) to New Delhi (DEL) on ** June ****, was cancelled due to Operational reasons...
Jul 03, 2020 by Laxmikant Vashisth
air asia airlines - CREDIT NOT RECEIVED Open
I have booked air asia flight on February **,**** for journey date **.**.**** from Mumbai to Kochi. (PNR N*NJYT). On April ** I got a notification mail from Air Asia stating that due to covid-** all airline operation are cancelled till *rd May...
Jun 21, 2020 by RAJASEKHAR PUTHENHOUSE
air asia airlines - Airline ticket refund Open
the airline had been cancelled their flights due to corona virus i need my refund for the same but they are taking very long n still no response from airline regarding refund that should be returned to my bank account ...
Jun 11, 2020 by davinder singh
air asia airlines - Airline refund due to covid Closed
My family booked the ticket from Cochin to Delhi on * July , PNR- T**JVQ. We are not in a situation to travel as there are elderly parents and a kid of * year old and are prone to contracting the corona virus. Request you to create a credit she...
Jun 01, 2020 by Stella
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