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Udchalo - Refund not issued

Gurpal chand filed complaint against Udchalo on Dec 21, 2020

I had booked my ticket from udchalo of air india airline. The travelling date is *th of april but due nation wide lock down flight has been cancelled as covid crises. I contact them many times but they refuse by saying that air had not given them refund but i when i talk to air india they explained that refund had already issue via them on ** oct but udchalo didn't accept this... I am totally in dark as air india had given me written consent too. But still udchalo didnot accept this term...

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Udchalo

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

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