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Bhargav Vyas filed complaint against Nykaa on Dec 16, 2019
This is for my order number NYK-********-*******, i have bought a M.A.C lipstick for my wife. However, they have delivered a different product then what is shown in their order description image. I have initiated return immediately without using the product. I have the tag, invoice everything with me, still they have rejected my return twice without describing any reason. I am highly disappointed with the service. This is a cheat they are doing with the customers. I will never ever buy anything from nykaa again.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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