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Snapdeal - Refund not done

Hema filed complaint against Snapdeal on Oct 27, 2021

I ordered Park's Textbook of Preventive and Social Medicine ** th Edition **** on ** th of October,**** The suborder I'd is ***********. I cancelled my order on ** th of October,****.And it was stated that refund will be initiated within * business days and if delivery was tried it was asked to refuse. I already refused order once when they tried for delivery after cancellation. Now they are again trying to deliver. Customer care is robot speaking. When I chatted with the Snapdeal worker,the response was not on time, they are asking to refuse the order when it comes for delivery again which is really unsatisfactory.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Snapdeal

208

Total Complaints

89

Total Resolved

42.79%

Consumer Satisfaction

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