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Make My Trip Air India - Refund not credited of my cancelled flight

Abhishek Dadhich filed complaint against Make My Trip Air India on Sep 1, 2021

I booked my flight for *rd of August from jaipur to kullu via delhi but due to airlines technical reason my jaipur to delhi flight schedule time was changed and its not suites to my journey because i have to take my delhi to kullu flight from delhi so i raise a request for refund and i also conversation with MMT representative , she assured me that your amount will be refund as per airlines rule so i cancelled my flight on MMT but now i am trying to contact to customer care but system not connect with them and a message came on me that you are not applicable for this refund , i am middle class person my one month salary stuck in this matter , please help me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make My Trip Air India

8

Total Complaints

2

Total Resolved

25.00%

Consumer Satisfaction

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