Cool winks - Refund not credited * Product is not as per size***
Pragnesh filed complaint against Cool winks on Oct 29, 2018
Summery withcompany
************
Your Coolwinks Order For XSTYL (Eyeglasses) With
ID (CW*************) Has Been Cancelled And Refund Will Be Processed Within *-* Working Days.
********** Product is not as per size***
Thank you for contacting us.
We would like to inform you that we have forwarded your refund request to the concerned team and the same will be processed at the earliest.
Post which, it will take another *-** working days for the amount to get reflected in your account
Hope to serve you in near future.
If you require any further information, please do let us know. We look forward to hearing from you soon.
*****
Dear Pragnesh,
Thank you for writing us back.
We understand that you are disappointed with the resolution provided, however, we have already shared our standpoint on the issue & the best can be done.
As with any business like ours, the greatest marketing tool that we can have is word of mouth from a satisfied customer. So, it is our duty to retain you as a satisfied customer and serve you again in the future.
We at Coolwinks thank our customers for shopping with us. We recommend you to read our policies, conditions as well as terms of use carefully one-time will give you all the important information regarding your rights as our customer for any purchase that you make on our website
Should you have any further query, please write to our attention and we will take care of it.
*****
NineMails after that but they have rejected the same.
*******
Cheated company
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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