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Cool Winks - Refund and cashback

Rajput Mayank Singh filed complaint against Cool Winks on Jun 5, 2019

I had ordered a * pair of sunglasses from cool winks under the scheme of ***% cashback. But after receiving the product I contacted their team and told them to give me my cash back. They told me to wait for ** days and then they have sent a mail that I am not eligible for cashback. I am having a call recording that I had recorded while talking with their team in which they have told me that I will get my full payment back but now they are not giving it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Cool Winks

7

Total Complaints

1

Total Resolved

14.29%

Consumer Satisfaction

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