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Abhilash Raghav filed complaint against Goibibo on Feb 21, 2022
I booked a hotel on **.**.**** through Goibibo for which money was deducted but no booking ID generated. I contacted SBI for refund after passing of ** days for refund, to which they replied in writing by stating that money is with Goibibo. This communication was in writing with transaction details from SBI. I exchanged multiple communications with Goibibo and they acknowledged the fact that money is with them. I was asked to again contact SBI and raise a chargeback request on which Goibibo would refund the money. However, Goibibo rejected the chargeback stating services has already been provided to the customer. I am attaching multiple E-mail communications wherein I communicated with Goibibo and SBI but I have not received my refund since July ****.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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