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Superdry - Refund not being initiated even after product had been picked up

Alisha filed complaint against Superdry on May 1, 2023

I have received a big size slides so i requested for return the product has been picked up but refund is not being initiated even after complaining so many times to customer care they are unresponsive and doesn’t solve the issue

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Superdry

9

Total Complaints

4

Total Resolved

44.44%

Consumer Satisfaction

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