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Superdry - Defected product sold with no refund only credit note

Tanya K filed complaint against Superdry on Jan 16, 2023

I bought a jacket from the store and when i reached home- i saw a hole in it. So, i went to the store next day to return the same. They didnt give me refund but shared a credit note only. If there's a defect, then refund should be given of the whole amount rather than giving credit note.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Superdry

9

Total Complaints

4

Total Resolved

44.44%

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