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HPCL - Refill booking no didn't generate after payment

KHUSHAL KOREKAR filed complaint against HPCL on Mar 28, 2019

I started refill booking on **/**/**** at **:** of hp gas cylinder using UMANG app. I went through the process then payment is done through Google Pay app payment successful but refills booking no. didn't generate. The distributor said after successful payment booking no. generates automatically, but booking no. didn't generate. It means payment not credited till our HPCL account. But I have the receipt of successful payment.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

HPCL

4

Total Complaints

1

Total Resolved

25.00%

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