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Sachin filed complaint against HPCL on Dec 11, 2020
Non refund of Failed Transaction
I had been doing a transaction of *** to HPCL for booking of gas refill on SBI-epay Gateway on **.**.****. During processing of payment, SBI-epay gateway got hanged. Amount of Rs. *** was deducted from my account but booking was not done. I have waited for my refund for more than one month but same is not refunded till date. Transaction details is UPI/############/SBIEPAY.HPCL-*******@SBI.
Therefore, I request to you kindly look into the matter so that my deducted amount may be credited in my account.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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