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HPCL - Packet not delivered contacted with wrong person

Sonali Mishra filed complaint against HPCL on Oct 9, 2021

I purchased a saree from Karagiri vide order no-KRGR***** and it was couriered through AWB no.**********.Today morning the delivery boy called and ask for the pin code, i gave him the pin code and told to deliver the packet to office security (as office is closed today). But when I later contacted my office came to know it was not delivered.The delivery boy no was *********** with pin no-****.I have never faced this type of fraud.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

HPCL

4

Total Complaints

1

Total Resolved

25.00%

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