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HARISH VEDI filed complaint against PayTM on Jan 25, 2018
I've recharged my tata sky account with paytm for *** on ** dec, *** again on ** dec and *** on ** jan. All the three time amount debited from paytm wallet but the recharge not happened. When I complained paytm , they replied that the recharge was successful and to contact tata sky for further query. After that they didn't responded to my complaint. First thing if paid paytm for a service provider and I didn't receive that service, why would I contact the service provider? Second they don't respond again once they replied on a complaint. Kindly suggest what action I can take against them. Filling a case in consumer court or complaint to RBI or both. The amount involved is not big but the way paytm respond to their customer needs to be changed.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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