kiruba sankar filed complaint against Airtel on May 3, 2024
On **th April **, I have mistakenly recharged an expired number ********** wrongly from AIRTEL website.
a. Immediately I visited near by airtel show room, they are not willing to register a compliant.
b. I sent email to the '***@airtel.com', they are not ready to register the complaint and asked to register the mail id. Mail ID registration takes upto * days.
c. I was unable to make the *** call due to minimum balance restriction, But I have * year plan running on my mobile number.
d. Finally I called *** from my mother phone, They claim that the refund is not possible because the complaint came after * days, though the complaint was registered with ***@airtel.com

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

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- Preeti Anandan
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