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Kommineni Vasudev Rao filed complaint against Zomato on Aug 1, 2024
I have ordered * Dal Fry and * Laccha Paratha and * Roti on ** June ****. I received Non-Veg instead of Dal Fry. Being a vegetarian I Dint feel good after touching the Non-Vegetarian with my hands. I immediately raised a complaint in Zomato App and after examining the situation the customer support has called me up and after the discussion I was told that I would be receiving a call back from the Zomato back end team with a proper resolution in next **/**Hrs. But they dint resolve the problem. I have even sent them an email on *th June **** after waiting for * days and still I dint receive any revert from the company side.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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