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Amarendra Nath Bhattacharya filed complaint against Puma on Feb 6, 2024
I have bought Puma shoe on *-Oct-**** from Puma Sodepur FOC, Aurum (Customer id - *********, Product details: ******-**, AVIATOR, HSN: ********, Cost after discount: ****). I have travelled to Portugal in November, **** and was using the shoe on a regular basis (*-* times a week). I just realized the shoe has been torn up, after just *months of usage, which is not justified from a brand like Puma. I am not sure if there was defect with the manufacturing/quality assurance. Please help me with the support I can get for the product as of today (**-Feb-****). Please note that I am currently in Portugal and facing issue with this product damage, so request you to address this problem urgently. I will attach supporting document with this and can provide as and when it is required.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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