Amazon - Products cancelled but no refund even after 1 month

Anjali filed complaint against Amazon on Jul 28, 2021

I ordered a product on **rd June ** and cancelled the same day as the delivery date changed to * months which wasn't shown while buying it. Since then I been calling Amazon escalated as well still I was asked to be patient even after * month ie today's date **th July. I called up my bank also but they said why would we stop any credit into your account. I even paid charges on the transaction amount. This is taking a toll on my mental health as well. Here is the detail description of product cancelled but not refunded.
Rs.*,***.** - refund initiated on Thursday, ** June, **** **:**:** AM IST
Rs.***.** - refund initiated on Thursday, ** June, **** **:**:** AM IST
Rs.*,***.** - refund initiated on Thursday, ** June, **** **:**:** AM IST

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Amazon

994

Total Complaints

406

Total Resolved

40.85%

Consumer Satisfaction

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