Bata India Ltd - Product replacement

No response to my email from Bata, Store team. This request was made on November **, ****

Dear Bata Customer Care Team,

I am writing to request an exchange for a pair of shoes I purchased from your store on November **. Unfortunately, the shoes do not fit me comfortably, and I would like to exchange them for a different pair in my size.

Due to travel commitments, I was unable to visit the store within the initial exchange period. I would greatly appreciate it if you could assist me with the exchange process now.

The details of my purchase are as follows:

- Date of purchase: November **
- Store location: [Opp Cusrow Baug Colaba]
- Invoice number: [CM *************]
- Shoe style and size: [******* size *]

I would be grateful if you could guide me on the next steps to initiate the exchange process. Please let me know if any additional information is required from my end.