Amazon.in - product received but not refund issue

RAJESH KUMAR filed complaint against Amazon.in on Jun 13, 2025

This is to formally notify you that despite returning the product (Order ID: ***-*******-*******) in its original and correct condition, I have not received my refund. Your representative verified the item at pickup, and the return was delivered to your warehouse on May **, ****. However, I am now falsely being accused of returning the wrong product. This has caused me financial loss and severe mental harassment. If the refund is not processed within * days, I will initiate legal proceedings through the Consumer Forum.

Sincerely,
Rajesh Kumar

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon.in

416

Total Complaints

151

Total Resolved

36.30%

Consumer Satisfaction

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