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Firstcry.com - Product not yet delivered within stipulated time

Pavani Srinivas B filed complaint against Firstcry.com on Nov 24, 2019

product was shipped via XpressBees ( Babyhug Funky Manual Ride On Car With Steering Wheel - Blue) from order no:- *******SA***CC*** with AWB # *************. The estimated delivery date for the same was **/**/**** and it was ordered on **/**/****. However, as the products were not delivered yet, I have already raised the issue to concerned team on **/**/****. Till date no response and no update on the status neither from Firstcry nor from Xpressbee- delivery partner. Everyday I have to call them and listen to their stories and false promises

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Firstcry.com

28

Total Complaints

14

Total Resolved

50.00%

Consumer Satisfaction

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