Facebook Pixel Tracking

Firstcry.com - Product missing

Swati khanduja filed complaint against Firstcry.com on Jul 25, 2022

have recently ordered * products all in the quantity of * from first cry . I have * out of ** but have not received * tshirt. It was prepaid order . I raised complaint on firstcry through their app and the response which I got is that they have sent correct quantity. The weight which was written on parcel was *.** gm and they claim it was containing * tshirts but that's not possible. They are not listening and claiming same thing. I am one of the regular customer of firstcry as I have twin babies I always order for * quantity of same thing. This is the first time I am facing this issue. Pls do the needful

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Firstcry.com

27

Total Complaints

14

Total Resolved

51.85%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Prateek Shendre on Aug 8, 2025

Firstcry.com – Delivered Wrong productClosed

On **th july i had ordered "Kidoloy Toddler Busy Board" product from "First Cry". But they had delivered completely wrong product "small soft toy" and upon complaining , they are denying and not refunding my money o...

Tahsin zabi on May 3, 2025

Firstcry.com – Too much Delayed in return pickup Closed

I have ordered babyhug lehenga * quantity, total amount of the product is **** , I called * time from * days in customer care they promise only but I don't see any help from them iam facing this issue very *st time ...

Lakshmi Narayana Polimera on Feb 7, 2025

Firstcry.com – NonRefund of Cashback Amount by FirstCryClosed

Dear Voxya Team, I am writing to formally lodge a complaint against FirstCry (FirstCry.com) for their failure to refund my cashback amount, which has been pending for over * month. Despite multiple follow-ups, th...

Taskin Hadi on Oct 29, 2023

Firstcry.com – Didnt received my refund Closed

I had ordered combo of * flash right laminated cards fruits vegetables nd animals from.first cry app but when I received the cards its not laminated so I return all product to Fristcry bt after returning the produc...

Swaroopa Sharma on Oct 3, 2023

Firstcry.com – Item status is showing delivered but product is not delivered yetClosed

I have placed placed * order is firstcry website but * of them are showing as delivered but products are not received yet