Fireboltt - Product found defective No replacement refund as per customer demand
Vinod Kundra filed complaint against Fireboltt on Oct 16, 2023
My order number is DHK-D-SIT**, and the smartwatch in question is model "FIRE-BOLTT SMART WATCH INVINCIBLE PLUS BACK SS" purchased on **-Aug-** (on Vijay Sales website) & received on **-Aug-**. However, upon receiving the product and attempting to use it, I immediately noticed several issues that rendered the smartwatch inoperable. I promptly reached out to the customer support on **-Aug-**** to report the issues and later on **-Aug-**** (after * days from filing the complaint) , got approval for replacement. After explaining the situation, I was informed that a replacement unit would be sent to me and that the faulty smartwatch would be picked up for further inspection. After repeated reminders, the Watch got picked up on * Sep & got confirmation from Fireboltt on * Sep. But still now no replacement given, no even any response from their team. Now I want my full refund, no need the watch, this brand is more required
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Apneesh Singh on Dec 16, 2024
fireboltt – Wrong replacement of my fireboltt smartwatch with refurbished watch with different model and colorClosed
I purchased fireboltt invincible plus (black metallic chain) using amazon as platform. The watch faced some technical issues and was under warranty period. hence i raised repair/replacement request. They acted promp...
Rohan on Nov 28, 2024
fireboltt – Package Not Delivered Its Has Been More Than 1 MonthClosed
Dear Fire-Boltt Customer Support, I am writing to express my extreme disappointment regarding my order for a Phoenix Pro watch, placed on October **th, **** (Order #*************). Despite making a prepayment of ...
Lovish Chopra on Aug 8, 2024
FireBoltt – Refund not receivedClosed
I've purchased a smartwatch from Fireboltt, on August **, ****, and wanted to cancel the very next moment, they have no option for cancellation, they advised me on email to refuse delivery. I refused delievery on...
Aditya Shinde on Jul 13, 2024
Fireboltt – Fireboltt display is not working and it shows lines and dots under EACH text making it unreadableClosed
(order number# ************* and complaint ticket number #*******) Got a watch from Fireboltt online. After opening the watch is unreadable and display is not working. The display shows lines and dots under each let...
Prince Thenuan on Mar 24, 2024
Fireboltt – Reverse pickup done but replacement unit not received Closed
I ordered a fireboltt smartwatch from Flipkart on **/**/****. The watch had some issues with display so I asked Flipkart for a return but they denied. So I took a warranty claim on watch and they took the watch for ...