FireBoltt - Package not deliver and cancelled and no refund provided
Priyanshu Tomar filed complaint against FireBoltt on Jun 1, 2025
ordered a product (likely a smartwatch) from Fire-Boltt through their official platform.
Order ID: *************
I completed the payment successfully. However, the order was automatically cancelled from the seller’s side without any action from my end.
I reached out to their customer support multiple times via email and attempted to contact them by phone, but there has been no valid resolution or assistance provided.
Recently, I received a response from their support stating:
"Our policy does not allow for refunds; we can only provide replacements for eligible items."
Since I never received the product and the cancellation was not initiated by me, I do not wish to accept any replacement. I simply want my full refund as per my consumer rights.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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