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SHIVANI VALECHA filed complaint against Lenskart on Jun 8, 2024
Dear voxya,
I ordered a pair of glasses from lenskart on **rd September **** under the order ID **********. I am attaching the images of eyeglasses which are completely broken proving how bad quality of frame you have delivered to me. Further, I opted for blue cut lenses which are also poor quality and coating is completely peeled off. I want refund or replacement with correct product.
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
168
Total Complaints
115
Total Resolved
68.45%
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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