bhavik dalwadi filed complaint against Pristyn care on Mar 19, 2026
I am filing this complaint against Pristyn Care and its financing partner LiquiLoans for misleading information, unethical practices, and financial fraud.
I was initially informed by the Pristyn Care team that my surgery would be handled on a cashless basis through insurance. Based on this assurance, I agreed to proceed with the treatment and completed all required documentation.
However, at the time of admission / during the process, I was informed that the treatment would instead be processed on a reimbursement basis. I was further told that Pristyn Care would manage everything and I would not have to bear any financial burden upfront.
After the surgery, I discovered that a loan had been processed in my name through LiquiLoans without clear and transparent communication. I was not properly informed that I was being enrolled into a loan agreement. This crucial information was either hidden or misrepresented.
Now, I am being asked to repay the loan amount, which has caused significant financial stress and mental harassment. I feel cheated and misled, as I would not have agreed to the procedure had I been clearly informed about the loan and reimbursement structure.
This pattern appears similar to multiple complaints from other consumers, indicating a systematic issue of mis-selling and unethical conduct.
Impact:
Financial loss and unexpected loan liability
Mental stress and harassment
Loss of trust due to false assurances

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mene apni hiatus hernia surgery pristyn care elantis hospital main karvaayi hai dr piyush sharma se pristyn care ka ek agent hai md akhtar voh itna worst hai bhut bhut mujhe jabardasti usne piyush sharma doc se forc...
I am writing to raise a formal complaint against Pristyn Care, Prateek Securities (Care.fi), and Jeevan Raksha Hospital, Rohini for misleading medical advice, unethical practices, and unauthorized deduction of funds...
Pristyn care team approached me for surgery.. initially I have shared all the details with my adhar card, that I have with them and they told me that they will take care of all the things. I specifically asked what...
Operated for kidney stone, laser surgery on **th of Feb ****. The stone was **mm size. After treatment the size was *.*mm. It was promised to me that the stone will be removed completely. Now they should refund the ...
I am submitting this formal complaint against Pristyn Care for their gross negligence and failure to provide the services promised for my mother’s medical treatment. My mother, Roqayya Khatoon, underwent a hysterosc...