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Xpressbees - Prepaid Order not delivered but showing as delivered

Archana iyer filed complaint against Xpressbees on Jul 10, 2021

The delivery person is ignoring my call. He has not delivered my prepaid order and says he has delivered m when I confronted he started ignoring my calls. The number of delivery person is **********. He has either misplaced my package or delivered wrongly or has stolen it. I am continuously following up since * days. He's ignoring my calls. The AWB no is ***************. This package has been misplaced by the delivery person and he's lying that OTP is taken. I have received no msg of otp. Then he said may be I must have delivered to some other person and started ignoring my calls

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Xpressbees

24

Total Complaints

17

Total Resolved

70.83%

Consumer Satisfaction

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