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Housing.com - Premium service housing com

Sandya J filed complaint against Housing.com on Mar 30, 2026

I had purchased the premium service on Housing.com for rental assistance. However, the assigned Relationship Manager has not been responsive, and I have not received the promised level of service.

Additionally, no useful or relevant homes have been found through this service. The property details shared are inadequate, and in many cases, property owners are not responding.

Since the service has clearly not been delivered as committed, I requested a full refund of the amount paid but no response or resolution support.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Housing.com

20

Total Complaints

15

Total Resolved

75.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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