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PRADIP KUMAR SHA filed complaint against Uber Cabs on Jul 13, 2019
I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arrive on time. I had talked over registered Mobile No for several times but the concerned pilot had given me misinformation about his locations that compelled me to cancel the trip at **:** pm on **/**/**** where I had no fault but the company had charged an amount of Rs. **/- towards cancellation charge which is totally unjustified and unreasonable. The necessary investigation into the matter be taken against the defaulting pilot and thus oblige.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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