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PRADIP KUMAR SHA filed complaint against Uber Cabs on Jul 13, 2019
I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arrive on time. I had talked over registered Mobile No for several times but the concerned pilot had given me misinformation about his locations that compelled me to cancel the trip at **:** pm on **/**/**** where I had no fault but the company had charged an amount of Rs. **/- towards cancellation charge which is totally unjustified and unreasonable. The necessary investigation into the matter be taken against the defaulting pilot and thus oblige.
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