Tikona Infinet Private Limited TIPL - Poor service and poor response

Ruso selvin brabhu P filed complaint against Tikona Infinet Private Limited TIPL on Jun 1, 2020

Hi,
This is Ruso selvin from Chennai,
Before two weeks I got a connect of Tikona (Data Plan detail: TURBO_ULH_C* )

I took ** Mpbs speed and unlimited service.

From the beginning, the speed was very poor and disconnected frequently.
I made serval complains but there is no improvement.
I am not able to work with poor speed and issues.
So I decided to close my Tikona account and get a refund.
My Account details
Name: Ruso Selvin Brabhu P
User ID: **********
Mobile # : **********
Mail ID: rusocsts@gmail.com
Paid Amount: Rs.****
Complains Request ID :
Ref no *-**********
Ref no *-**********
Ref no *-**********
Ref no *-**********
I request you to DEACTIVATE AND CLOSE MY TIKONA account.
I have been mailing for the past two weeks to customer care about my request. There is no response from Tikona. And I am not able to contact Tikona customer's care number.
So take this as a complaint and help me to get a refund.
Thanks
Ruso Selvin P

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tikona Infinet Private Limited TIPL

Total Complaints

Total Resolved

30.77%

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