PayTM - Poor customer support from paytm

Pooja Tripathi filed complaint against PayTM on Jan 7, 2019

Past few days I am trying to complete my kyc and called all the authorised centres of paytm nearby my locality but they are denying to process the request saying we don’t do it anymore. The amount of **** is blocked and am not able to do a single transactions.

Trying contacting customer care but not able to get in touch with the executives (paytm customer care services are pathetic)
The only medium they are responding on is twitter which didn’t help. Its been ** hours and the issue is still not resolved. Please look into the matter and as am in need of cash and a fair amount of money is blocked in paytm

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

PayTM

1080

Total Complaints

438

Total Resolved

40.56%

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