Urban Company - Poor and defective service
Byomkesh filed complaint against Urban Company on Jun 7, 2024
My AC was not cooling properly, so I booked technician visit from Urban Company. The technician visited on May *, ****. The technician did some repair work and refilled the gas. Few days later the cooling dipped. So, on June *, ****, I booked a revisit under warranty. The same technician visited, inspected the unit and said that the cooling was proper. The current reading was around *.* A. I requested the technician to check the temperatures using a thermometer. He said he doesn't have one. He left saying that the cooling is okay. Since the cooling continued to be improper, next day I booked another revisit. The technician arrived on June *. He took the gas pressure reading. It was ** psi which should be between ** psi to ** psi. I requested to refill the gas, but he refused and left. I raised a request to Urban Company to look into this matter, but they said that the unit is outside warranty and refused to do anything. It is very disappointing that an issue which was raised during the warranty period is not being resolved. If Urban Company doesn't want to resolve the issue then I want my money back.
Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Sarada on Sep 30, 2025
Urban company – Refund promised is not given Closed
Kitchen counter part is broken and the refund amount promised is not given
PS on Jul 25, 2025
Urban Company – URBAN COMPANY BLOCKED MY ACCOUNT Closed
URBAN COMPANY BLOCKED ME AND NO REASON WAS FURNISHED
gaurav tyagi on Apr 19, 2025
Urban Company – no services rendered and no refund being initiated and processedClosed
plumber service was booked for ** january **** - amount INR **** plumber stated it's big work and the estimate was ***** it was kept on hold it was marked completed sometime but no details shared. nothing is visible...
Arushi chandna on Oct 31, 2024
Urban Company – Urban company person spoiled my jaguar fiitings and scratched all of it Closed
The urban company guy who came for intense cleaning of bathroom , used some kind of chemical and sharp objects that after a few days of the booking has left spoiled my jaguar fittings and the new fittings looks tar...
Pronab Das on Oct 31, 2024
Urban Company – Parts taken for service and its also past due date no response from the companyClosed
had placed a service request for my washing machine repair, there were multiple requests placed and each time a technician arrived looked at it and sai its fine and i paid the visit fee, recently a technician visite...