Facebook Pixel Tracking

Haier india - Poor after sales service and a defective PCB board on my Haier 1 5 tonne AC

Kaustubh filed complaint against Haier india on Oct 18, 2025

I bought a Haier Split AC inverter type *.* tonne capacity in ****. Since then, we have hardly used it for four months in a year. One night the AC did not switch on after we heard a loud bang from the AC and to seek resolution I called up the Haier direct service center in Indiranagar (https://maps.app.goo.gl/hQjX**EDugJYrgyd*). They registered my complaint and mentioned that the technician will get in touch with me and the visiting charges would be *** Rs. The technician did call me and after getting to know that I do not speak the local language Kannada, he started abusing me, called me a motherfucker and told me to complaint to whichever authority possible. I duly called back the center to get this misbehaviour registered and asked them to send another technician and take strict action against this guy. The service center never got back to me. I tried registering a complaint on Haier India's portal, but Haier India did not get back on the complaint. I posted on twitter to raise awareness about this issue and also highlighted that the Indiranagar service center has had many similar negative reviews from many customers (https://x.com/kaustubhv****/status/*******************?t=ppkxCCJwzUc*sQ*vcFglXQ&s=**). After this I got the person who installed my AC to have a look at this issue and he told me that the inverter PCB board had multiple ICs blown up, even after a fuse being in place to prevent this from happening. This is clearly an issue of bad PCB design and very poor after sales service, which needs to be resolved urgently.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Haier india

7

Total Complaints

4

Total Resolved

57.14%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Vinay kumar on Mar 29, 2025

Haier india  – Urgent Complaint regarding Unresolved and poor services from Haier AC services Closed

Dear Haier Customer Support Team, I am writing to formally lodge a complaint regarding the extremely poor service experience I have encountered while requesting AC servicing. Below are the details of my issue: ...

Kundan Kumar on Aug 27, 2023

Haier india  – It s been 3 months Haier service has taken the money but not been able to fix my AC issue Closed

I have Haier AC which was bought in **** and currently is out of warranty. In May **** the AC stopped working, so I approached Haier customer care to fix the issue. On June * ****, technician from Haier authorised l...

Ankit Kumar Jain on Jun 16, 2023

Haier india  – Demanding money to repair under comprehensive warranty Closed

Dear Team, It is to inform you that I have purchased Haier AC in July'** under * years comprehensive warranty offer and ** years warranty on compressor. As per sales executive it was informed me under this * y...

vivek dheer on Mar 19, 2020

Haier india  – old product deliveredClosed

I purchased refrigerator from MY ELECTRONICS, Nakodar, Punjab on **-**-**** but the concern is that Manufacturing date mentioned over box is january-**** but I want refrigerator of current date For which I contacted...

Amit Kumar on Oct 25, 2023

Haier india  – Refrigerator model HRBEOpen

Hello Haier, Model Number - HRB-****PMG-E I want to inform you about the quality of the refrigerator, the refrigerator door fell on my kid and hurted her badly. All items that were kept in the fridge broke dow...