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Firstcry.com - Pickup not done no replacement

Sahil Kalra filed complaint against Firstcry.com on Mar 1, 2023

Firstcry has blocked our money by not providing a replacement request. I have been checking with their team for around ** days now but no help from them. The replacement was made for the product for which their assembly team confirmed a replacement as product was defective. but after that no update on replacement and pickup of the product. Order number : ********RML*C*C**D, Replacement ID: ********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Firstcry.com

27

Total Complaints

14

Total Resolved

51.85%

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