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Jeeves Complete Mobile Protection - Phone not delivered

NABANEET MAJUMDER filed complaint against Jeeves Complete Mobile Protection on Aug 3, 2020

I applied for an insurance for my ASUS ZENFONE MAX PRO M* from Jeeves mobile protection. They have asked for extra Rs.*** because my phone was fallen in the water and I paid according to thier instructions. After that they delayed the pickup for the package and after some calling and email they eventually rearranged a pickup. But unfortunately COVID ** broke out and they informed me that the process for repairing will be delayed for it. I accepted that as it was an unfortunate phenomenon but after * months of unlock also they could not delivered my phone after repairing. But most irritating thing is they are avoiding while I'm calling or emailing them without any information.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jeeves Complete Mobile Protection

32

Total Complaints

12

Total Resolved

37.50%

Consumer Satisfaction

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