Jeeves Complete Mobile Protection - Pathetic service even after 30 days of payment of processing fees no pickup is done

I have raised my claim first on **th September,**** and made my processing fees payment on the very next day than there is some problem regarding address issue .so after changing the address second claim was initiated by the Jeeves on ** sept ****.I have contacted more than ** times but every time the customer care come with same pongy solution and fake promise and the fraud and malafide intention and act of the delivery partner have been posted to suffer by the consumer ,they alleged for false cancellation but I have never cancelled it . The worst part is that they promise and have policy to get contacted by the delivery partner before scheduling the exact handover but the delivery person called twice but during the office hours when I request him please come after * ,they didn't entertain .I have raise the issue into the national consumer helpline but the this arrogant Jeeves company did not care about those.
My claim no. -Complete Mobile Protection: Claim Registered Successfully (CLCML***********).
I only seek my refund of rs *** + *** .
And I appeal all the customer please never ever purchase any plan from this jeeves.co.in .it is completely a fraud cheater and thugs in the name of insurance.