PayTM - Paytm still asks for Aadhar ro complete KYC

Nijil Ravi filed complaint against PayTM on Oct 3, 2018

When I was notified to KYC I have opted the option of providing my driving licence no. Now as the agent came to collect the kyc document, he is insisting to give him aadhar card details. As I am not willing to provide my Aadhar details to third party companies, this is not acceptable. As per the options provided in the paytm app, I should be able to do KYC with my driving licence. The supreme court of India recently stated Aadhar shouldn't be mandatory for non-govt parties. When I spoke with one of their customer executive(**********), she hang up saying they will close my account if I dont provide my Aadhar details. She didn't even listen when I asked to refund my Wallet amount to me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

PayTM

1080

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