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Nijil Ravi filed complaint against PayTM on Oct 3, 2018
When I was notified to KYC I have opted the option of providing my driving licence no. Now as the agent came to collect the kyc document, he is insisting to give him aadhar card details. As I am not willing to provide my Aadhar details to third party companies, this is not acceptable. As per the options provided in the paytm app, I should be able to do KYC with my driving licence. The supreme court of India recently stated Aadhar shouldn't be mandatory for non-govt parties. When I spoke with one of their customer executive(**********), she hang up saying they will close my account if I dont provide my Aadhar details. She didn't even listen when I asked to refund my Wallet amount to me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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