Loading...
Karan Sehdev filed complaint against PayTM on Jul 31, 2019
I was trying to make payment to shuttle app by adding money to my PAYTM wallet. While doing so I checked that the money was not added to my wallet instead a gift voucher of equal amount has been issued which I can’t use until I get my KYC completed. As per the customer care since my KYC was expired so, therefore, the amount was not added to the wallet. My complaint is that without my consent the company issued me a gift voucher and my prime purpose of making the payment was not served. Secondly, as per the app, it is mentioned that even without KYC we can pay to any app (screenshot attached) but it breached its own saying. Lastly, I didn’t get the intimation regarding the same that I will be issued a gift card neither it is mentioned in the T&C of non-KYC. So, kindly file a consumer complaint against the company.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked a bus ticket which got cancelled by the bus operator. As per paytm faq and logically the whole ticket amount must be refunded since the bus operator cancelled the trip. I also have written emails from the b...
I have booked a flight ticket on paytm for ethihad airlines.I have cancelled the ticket within *-* hours from the time of booking.According to ethihad airlines travel policy if the cancellation is done within ** hou...
I booked a ticket to my aunt on */*/**** to travel from hyderabad to iad using credit card. I canceled the ticket within ** hours on */*/****. ticket number is *************. Ethiad agent confirmed that refund was...
I have booked Spicejet airline ticket via Paytm , on *st january spicejet cancelled partial flight so I canceled entire trip as it was connecting . on ** jan spicejet confirmed they have refunded money . but Paytm d...
I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team