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TATASKY DTH - Parts replacement without consent

Abhay pimpalkhare filed complaint against TATASKY DTH on Nov 19, 2024

I made a complaint about poor picture quality on *th October ****. Technician came and made some parts replacement without my knowledge/consent. The quality did not improve & signal strength remained same. When I ask him about the same and requested him that I want to talk to technical person, he left saying I have to go for another call. He even downloaded Tatasky app without my permission & I was charged for that too. Then I made complaint but till date no action has been taken by Tatasky except making phone calls to me & asking all kinds of question. No body has visited my home to resolve the complaint. The worst part is Tatasky closes the complaint after *-* days without doing anything. I am a senior citizen and facing this agony for more than a month now… I can give all the details of my complaints…

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

TATASKY DTH

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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