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Dominic Savio Vijay J filed complaint against KIA INDIA PRIVATE LIMITED on Jul 25, 2024
Regarding : TN**BQ****
SR-ERD-TN**BQ****- Mech -Date (**.**.**)-CD
complaint vide SR ********
My car rc no Tn**bq*****
*Vin no MZBFB***LPN*******
*Ro number - R**********
Registration number TN**BQ**** kia sonet D*.* imt HTK Plus regarding DPF related issue, car went to car service station date on **-**-**** regarding parts replacement service and there is no change or update on the parts replacement till **th July.
If it is * or * days it's fine for everyone for a parts replacement where there kia plant in Anantapur, india.
Do they need more than ** days to manufacture a product?
if the parts are there in your centre, you would have replaced the parts in a day and my car would be ready by **th July
Why should I have to pay EMI if my car is standing idle in the service centres without replacement parts. and everyday I'm going by cab/ train since the car is standing idle in service centre
I'm worrying about the quality of the parts where parts are needed to be replaced within a year.
Is this the product quality of KIA?
Mentally and financially I'm lost for the last ** days where kia is fully responsible for it.
Even I'm not getting real time updates from Kia
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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