Loading...
Niyati Whawal filed complaint against Swiggy on Nov 28, 2019
I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available. So i got a call from the and executive aksed me to either order something else or take a refund of that order.
Firstly if the item is not available it should not show un the app. Secondly theu asked me to cancel so why should i block my funds for * days untill they process the Refund. I had clarified this to thr executive on phone that i want the refund in a day.
But nothing has happend till date.
I have had several issues with swiggy in the past and all are recorded through their chat history.
Want a strict action against tgem this time. A compensation which they pay out of their pocket. Not just a refund.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This...
I placed an order of some ready made sweet boxes from a restaurant via Swiggy. As soon as I placed the order within a minute I realized I have missed an item so I contacted their customer service to cancel my order....
Received Broken and Fractured Eggs from Swiggy Instamart (Hegg Egg Pack) – No Compensation Provided I recently placed an order on Swiggy Instamart for a pack of Hegg Eggs. However, upon delivery, I found that se...
order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were added to my account. And i had also contacted customer support executive on chat after that then i was told it ...