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Ola - Paid for ride but not updated by driver

Aparajita Biswas filed complaint against Ola on Nov 18, 2019

Driver collected money from unsuspecting elderly customers for ola ride which was already a surge fare and pocketed it. Ola now demanding customer to pay again without taking any action against driver.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ola

308

Total Complaints

165

Total Resolved

53.57%

Consumer Satisfaction

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