Swiggy - Paid Amount not being refunded by the Swiggy Team

I Had Placed An Order With Swiggy Dated **-Mar-**** And Payment Worth Rs *** Was Made Via Paytm (Transaction Reference No ************ ) .

Later The Restaurant Had Called Me As The Delivery Boy Did Not Turn To Pick The Food From The Restaurant , The Order Was Cancelled . I Had Notified The Swiggy Team About The Same ,They Were Helpless And Said The Delivery Boy Had Switched Off His Mobile .

The Order Was Cancelled By Swiggy And The Restaurant Boy Delivered Me The Food For Which Again I Had To Pay Him Rs ***.

It Has Been ** Hours And I Have Not Received The Refund From Swiggy . I Had Mailed My Bank Statement Also To The Swiggy Team Which Clearly Shows There Is No Amount Refunded By Swiggy And They Are Not Helping .

Instead Today The Swiggy Team Sends Me A Fraudulent Activity Email

Please Assist Me As Swiggy Is Looting Its Customers .
My previous Request was closed by Swiggy as refund is still not received.

I have mailed swiggy escalation , Swiggy support,swiggysocail@swiggy.in,Swiggy Escalation and Swiggy priority but instead they are closing the complaint and harassing me .

I have all the supporting documents with me against Swiggy .Please make note that a legal Consumer Grievance ******* has been registered against swiggy as being the customer I am suffering from and have not received the refund .

Atlast Stop harassing me and Swiggy escalation team will be responsible for all the mental harassment I have to go through