Croma - Package was found Empty from inside when we opened the parcel received from croma
Hitesh Laungani filed complaint against Croma on Sep 22, 2024
PRODUCT:JBL Tune ***NC Bluetooth Headphone with Adaptive Noise Cancellation (Pure Bass Sound, Over Ear, Black) ORDER ID:EC************ Date of order:**.**.**** Order value:**** Registered mobile no:********** Registered email id: launganih@indianoil.in Invoice no:SLEC******** dated **.**.**** We ordered JBL headphones from croma website.We received product on **.**.**** at our Jodhpur address. When this parcel was opened ,parcel was Empty box.No JBL head phone found inside the package.we immediately made a video of empty package and submitted to croma support on their official email id and also registered complaint on croma official site(C*********). Croma has rejected our claim on date **.**.**** through e-mail. We Request to intervene and help in getting full refund as we have not received product. We have made countinue followup with croma officials but they have rejected our claim .
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Shashank Kushwaha on Jul 15, 2023
Croma – Defective Product InstalledClosed
I have ordered "LG * in * Convertible * Ton * Star Dual Inverter Split AC with * Way Swing (**** Model, Copper Condenser, RS-Q**JNZE)" which got installed on **th June by brand engineer, we came to know that it was ...
Ashwin Padiyar on Jul 11, 2023
Croma – Defective RefrigeratorClosed
I had purchased a fridge from croma store prabhadevi at **/**/**** in the name of Ashwin Padiyar(**********).The fridge is not functioning properly and now i initiated pickup request from Croma Customer care.It has ...
Manish on Apr 17, 2023
Croma – Product not getting delivered Closed
I purchased a croma brand ac from croma store pacific mall, Ghaziabad on **.**.****. The sales boy promised me delivery on or before **.**.****. On **.**.**** i got informed that my product will be delivered on **.*...
Lalit Patil on Jun 7, 2024
Croma – fake extended warranty Open
I am Lalit Patil who purchased a ** inch LG TV on ****/**** from one of CROMA outlet stores in Bavdhan, Pune ******. At the time of purchase we were told all the terms and conditions. Even insurance also, We deci...
Suparna Abhijeet Joshi on Nov 13, 2023
Croma – Not getting refund within 7 days of defective product Open
I bought Lenovo slim * laptop from croma sinhagad store. Within a month it had to change motherboard but even then the laptop could not run. Then after further rounds, they gave me a replacement for the product. But...