Delhivery courier - Package not delivered

Prashant Dongre filed complaint against Delhivery courier on Jun 8, 2020

Dear Team,

We gave shipment to delhivery on *th may however the delivery is not yet done and what we are getting is fake promises. They always say they are expediting the delivery however no action is taken everyone in delhivery is clueless i have escalated to their CEO however in vain. It's been almost * month since the delivery is not done and it has caused us mental agony also we have occured a financial loss due to delay and there is chance we might loose a regular customer due to delay.
Request you to please look into it and let us know on how you can assit.
Below are the details of shipment :
Tracking ID # *************
Courier company name : Delhivery
Shipment pick up date : *th may
Shipment value # *.** lakhs

Regards,
Prashant

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Delhivery courier

129

Total Complaints

Total Resolved

55.81%

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